Privacy Policy

Introduction

VoteTicket ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We respect your privacy and are committed to protecting it through our compliance with this policy. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it.

By accessing or using our service, you agree to this privacy policy. If you do not agree with our policies and practices, your choice is not to use our website or services.

Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information

When you register for an account, purchase tickets, create polls, or use our services, we may collect the following personal information:

• Name, email address, phone number, and contact details
• Billing information and payment details
• Username and password
• Profile information and preferences
• Information you provide when creating events or polls

Automatically Collected Information

When you visit our website or use our services, we automatically collect certain information about your device and usage, including:

• IP address and device identifiers
• Browser type and version
• Operating system information
• Time and duration of visits
• Pages viewed and features used
• Referral sources and exit pages

Information from Third Parties

We may receive information about you from third parties, including:

• Social media platforms when you connect your accounts
• Payment processors for transaction information
• Event organizers when you register for events
• Marketing partners and analytics providers

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To provide and maintain our services, process transactions, and fulfill orders
• Account Management: To create and manage your account, verify your identity, and authenticate access
• Communication: To communicate with you about your account, transactions, and our services
• Customer Support: To respond to your inquiries, requests, and provide support
• Improvement: To improve our website, services, user experience, and develop new features
• Marketing: To send promotional communications, updates, and relevant content (you can opt-out anytime)
• Analytics: To analyze usage patterns, monitor performance, and optimize our services
• Security: To detect and prevent fraud, unauthorized access, and protect our systems
• Legal Compliance: To comply with legal obligations, enforce our terms, and protect our rights

Information Sharing

We may share your information with the following parties:

Service Providers

We share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as:

• Payment processors for transaction handling
• Cloud hosting and storage providers
• Analytics and data analysis services
• Customer support tools and services
• Email and communication service providers

Event Organizers

When you register for events or participate in polls, we share necessary information with event organizers or poll creators to facilitate your participation.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court order or government request).

With Your Consent

We may share your information with third parties when we have your consent to do so.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data during transmission and storage
• Secure authentication procedures and access controls
• Regular security assessments and audits
• Employee training on data protection and security practices
• Physical security measures for our facilities

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You have the right to access the personal information we hold about you and request a copy of your data in a structured, commonly used format.

Correction

You can update or correct your personal information through your account settings or by contacting us.

Deletion

You can request deletion of your personal information, subject to certain exceptions provided by law.

Restriction and Objection

You can request that we restrict processing of your personal information or object to certain processing activities.

Withdraw Consent

If we process your information based on your consent, you can withdraw that consent at any time.

To exercise these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within the timeframe required by applicable law.

Cookies Policy

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit a website.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly
• Functional Cookies: Enable enhanced functionality and personalization
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements

Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may impact your experience and functionality of our website.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our records.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will respond to your inquiry as soon as reasonably possible.